Center General Manager

PLACEM!NT by TZ Consulting•Atlanta, GA

9d•$60,000 - $70,000•Onsite

About The Position

This is a rare opportunity to lead a premier wellness and aesthetics Center in one of Atlanta’s most dynamic neighborhoods. As the Center General Manager, you will be the cultural heartbeat and operational engine of the business. You’ll drive revenue, coach and develop a high-performing team, manage daily operations, and create an exceptional client experience, all while reporting directly to a visionary co-founder with a proven track record. This role is ideal for a driven leader ready to roll up their sleeves, operate with urgency, and seize an equity-backed opportunity in a high-growth concept. If you are energized by the startup phase and motivated by performance-based growth, we want to hear from you.

Requirements

Business Acumen: Strong financial literacy and comfort with P&L, targets, and KPIs.
Operational Discipline: Highly organized, anticipates problems, executes smoothly.
Sales Leadership: Comfortable coaching team members to exceed revenue goals.
Cultural Fit & Influence: Aligns with Midtown Atlanta clientele and motivates through authenticity.
Adaptability: Thrives in a fast-paced, startup-style environment with limited guardrails.
Background managing a boutique fitness studio, medspa, or wellness Center with membership KPIs.
Proven success leading both administrative and clinical teams in a high-touch environment.
Highly coachable, focused, and self-motivated with excellent follow-through.
Confident presenting to executives, vendors, and clients alike.
Lives within a reasonable commute to Midtown Atlanta with community connectivity.
Proficient in Zenoti or a comparable practice management system.
Confident using Google Suite, POS systems, KPI dashboards, and scheduling tools.
Comfortable with mobile tools and communication platforms (Slack, etc.).

Responsibilities

Model and enforce high-performance standards across all team functions.
Set clear expectations and hold team members accountable for achieving KPIs.
Conduct 1:1s, team huddles, and performance reviews with candor and compassion.
Build a Center culture that balances discipline with joy.
Own membership sales, rebooking rates, and treatment plan conversions.
Coach front-of-house and clinical teams to drive revenue per client.
Develop sales playbooks and coach staff on objection handling and value articulation.
Monitor daily revenue goals and adjust team behavior in real time.
Oversee daily operations, including patient scheduling, staffing, and resource allocation.
Manage inventory and vendor relationships, including aesthetic vendors.
Ensure proper use and optimization of patient management systems (Zenoti preferred).
Execute startup-stage strategies to stabilize and grow a new Center location.
Deliver luxury, personalized client experiences every day.
Maintain Center alignment with Midtown clientele: professional, polished, lifestyle-oriented.
Proactively respond to feedback and ensure high Net Promoter Scores (NPS).
Monitor sales and KPIs daily and adjust staffing and incentives accordingly.
Oversee team coverage, scheduling, and staff development plans.
Lead by example on service delivery, culture, and team presence.
Review and approve aesthetic and medical supply orders and inventory levels.
Manage Zenoti or similar systems for patient and Center performance tracking.
Plan and implement local marketing or event initiatives with the Co-Founder.