Center Director

Code NinjasRichmond, TX
$15 - $20

About The Position

The Center Director is the business and growth leader of Code Ninjas Richmond. This role owns sales performance, enrollment growth, and community partnerships , while ensuring an exceptional experience for families, students, and staff. This is not a passive management role—you’ll be out in the community, building relationships, driving tours, closing enrollments, and positioning Code Ninjas Richmond as the go-to STEM education center in Richmond.

Requirements

  • Proven experience in sales, business development, or center management
  • Strong relationship-building and communication skills
  • Comfortable with outbound outreach and in-person networking
  • Goal-driven, organized, and results-oriented

Nice To Haves

  • Experience in education, enrichment programs, or kids’ services is a plus
  • CRM, scheduling, and basic reporting experience preferred

Responsibilities

  • Own monthly and quarterly enrollment and revenue targets
  • Convert leads into enrollments through tours, follow-ups, and strong family relationships
  • Drive sales for: Membership programs Camps (summer, winter, spring, PD days) Birthday parties and events
  • Track leads, conversions, and pipeline using CRM tools
  • Develop and execute local sales initiatives and promotions
  • Build and maintain partnerships with: Local schools (public, private, charter) PTAs and after-school programs Local businesses and organizations
  • Represent Code Ninjas Richmond at school events, fairs, and community events
  • Create mutually beneficial partnerships (fundraisers, workshops, demos, referral programs)
  • Position Code Ninjas Richmond as a trusted local education partner
  • Support execution of local marketing campaigns (social media, email, events)
  • Collaborate with ownership on promotional strategies
  • Generate grassroots leads through in-person outreach and partnerships
  • Encourage reviews, referrals, and word-of-mouth growth
  • Lead and manage front desk staff and instructors
  • Ensure excellent customer experience from first inquiry to ongoing membership
  • Maintain center standards, scheduling, and day-to-day operations
  • Train staff on sales conversations and customer engagement
  • Monitor KPIs and report performance to ownership
  • Serve as the main point of contact for families
  • Handle escalations with professionalism and empathy
  • Build long-term relationships with parents and students
  • Ensure families feel informed, supported, and excited about their ninja’s progress

Benefits

  • Paid time off
  • Profit sharing
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