Center Director

Code Ninjas of Richmond, TXRichmond, TX
$15 - $20

About The Position

The Center Director is the business and growth leader of Code Ninjas Richmond. This role owns sales performance, enrollment growth, and community partnerships, while ensuring an exceptional experience for families, students, and staff. This is not a passive management role—you’ll be out in the community, building relationships, driving tours, closing enrollments, and positioning Code Ninjas Richmond as the go-to STEM education center in Richmond.

Requirements

  • Proven experience in sales, business development, or center management
  • Strong relationship-building and communication skills
  • Comfortable with outbound outreach and in-person networking
  • Goal-driven, organized, and results-oriented
  • CRM, scheduling, and basic reporting experience preferred

Nice To Haves

  • Experience in education, enrichment programs, or kids’ services is a plus

Responsibilities

  • Own monthly and quarterly enrollment and revenue targets
  • Convert leads into enrollments through tours, follow-ups, and strong family relationships
  • Drive sales for: Membership programs, Camps (summer, winter, spring, PD days), Birthday parties and events
  • Track leads, conversions, and pipeline using CRM tools
  • Develop and execute local sales initiatives and promotions
  • Build and maintain partnerships with: Local schools (public, private, charter), PTAs and after-school programs, Local businesses and organizations
  • Represent Code Ninjas Richmond at school events, fairs, and community events
  • Create mutually beneficial partnerships (fundraisers, workshops, demos, referral programs)
  • Position Code Ninjas Richmond as a trusted local education partner
  • Support execution of local marketing campaigns (social media, email, events)
  • Collaborate with ownership on promotional strategies
  • Generate grassroots leads through in-person outreach and partnerships
  • Encourage reviews, referrals, and word-of-mouth growth
  • Lead and manage front desk staff and instructors
  • Ensure excellent customer experience from first inquiry to ongoing membership
  • Maintain center standards, scheduling, and day-to-day operations
  • Train staff on sales conversations and customer engagement
  • Monitor KPIs and report performance to ownership
  • Serve as the main point of contact for families
  • Handle escalations with professionalism and empathy
  • Build long-term relationships with parents and students
  • Ensure families feel informed, supported, and excited about their ninja’s progress

Benefits

  • Paid time off
  • Profit sharing
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