Center Director

LingoAce•New York, NY

About The Position

Headquartered in Singapore with a global footprint, LingoAce is a growing and leading education technology company for language learning. With a growing team, certified teachers, and offices in the U.S., Southeast Asia, and China, we serve learners across 100 countries and regions. Hugh Yao, LingoAce’s founder and CEO, wished for his children to learn Mandarin Chinese effectively when living in Singapore. As a parent, Hugh realized that traditional learning methods do not engage modern young learners. In 2017, he decided to bring Chinese learning to life through an online proprietary curriculum and started the LingoAce journey. We are excited to share that LingoAce has once again been named to the GSV 150 for a second year in a row. GSV (Global Silicon Valley) Ventures’ list of the world’s most transformative private companies in education. We were chosen from over 4,000 venture capital and private equity-backed private companies revolutionizing the world of education technology. GSV estimates that together these 150 companies reach roughly 3 billion people -- almost half of the global population -- and generate approximately $25 billion in revenue. Linsanity was not just the phenomenon of Jeremy Lin’s rise and domination on the NBA basketball court. It was a revelation that shattered stereotypes about what Asian Americans can achieve and what it means to belong – which continues to have great impact on the Asian American community. As LingoAce’s CEO Hugh Yao shared previously, "Linsanity transcended cultural, racial, and national boundaries, and has united people regardless of their backgrounds, ethnicities, and citizenship. What Jeremy represents and what he’s accomplished are what we as an education company hope to inspire in our next generation of learners." We aspire to be the employer of choice when it comes to fostering a diverse and inclusive global culture. Just as how our learners are unique, so is our talents. We ensure diverse voices are heard because we believe everyone deserves the opportunity to make an impact. We strongly believe different perspectives make us a successful global company. With growing operations in Southeast Asia, the United States, China and Europe, we invite you to check out the many exciting career opportunities at LingoAce! Explore and grow your potential with us and learn how to thrive in a fast-paced world of tomorrow. We understand that every talent is unique, and we aim to bring out and develop the best in you.

Responsibilities

Oversee daily operations of the learning center, ensuring a safe, engaging, and academically rigorous environment.
Design and refine educational programs to attract and retain students, aligning with market demand and organizational goals.
Monitor student satisfaction and progress, implementing improvements to boost retention and referrals.
Collaborate closely with BD and Sales teams to develop and execute strategies for student recruitment, enrollment growth, and community outreach.
Analyze market trends and competitor activity to identify opportunities for program expansion or new offerings.
Track and report on KPIs, including student enrollment numbers, conversion rates, and revenue targets.
Support sales initiatives by providing program insights, success stories, and data to enhance marketing collateral.
Partner with BD/Sales to align program offerings with customer needs and promotional campaigns (e.g., open houses, trial classes).
Work with the curriculum team to ensure programs are competitively differentiated and market-ready.
Coordinate with marketing to amplify local brand awareness and drive lead generation.
Develop and manage center budgets, optimizing resource allocation (staff, materials) to balance quality and cost efficiency.
Forecast enrollment trends and adjust staffing/resources to meet demand.
Build relationships with parents, schools, and community partners to strengthen enrollment pipelines.
Communicate program value propositions and student outcomes to stakeholders in English and Chinese.
Recruit, train, and mentor center staff to deliver exceptional service and meet recruitment/retention goals.
Foster a culture of accountability, linking team performance to student recruitment and satisfaction metrics.
Lead the development and implementation of educational programs that align with LingoAce's mission.
Manage projects related to curriculum design, ensuring they meet quality standards and learner needs.
Oversee change management initiatives to enhance teaching methodologies and student engagement.
Collaborate with cross-functional teams to integrate technology into educational practices.
Analyze program effectiveness through root cause analysis and implement improvements as necessary.
Ensure timely project delivery while managing resources effectively.