Center Coordinator

The Stepping Stones Group • Rocklin, CA

397d • $21 - $28

About The Position

The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity. The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. If you believe every day is an opportunity to make a difference, we would like to meet you! Mission of this position: Provide exceptional service and administrative oversight for clients and staff in assigned center. Execute administrative functions reliably and consistently to ensure maximal client treatment is delivered.

Requirements

• Experience working with children and preferably children with special needs
• Strong written and oral communication skills
• Must exercise utmost diplomacy and tact to provide excellent customer service for clients
• Extensive software skills are required including Microsoft Office [OneNote, Word, Excel, PowerPoint]
• Ability to read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems
• Perform highly detailed work on multiple, concurrent tasks
• Work under intensive deadlines with frequent interruptions
• Information technology, organizational and presentation skills
• Ability to multi-task and prioritize work in constantly changing environment

Nice To Haves

• Associate's degree from an accredited college
• Experience delivering ABA intervention preferred
• Registered Behavior Technician certified (or eligible)
• Experience in a supervisory capacity in any field preferred

Responsibilities

• Oversee client/team member schedules to ensure efficiency/productivity of the center
• Assist in covering behavior technician lunches and absences when necessary
• Review applicants for the Behavior Technician role
• Input client schedules in practice management system
• Ensure schedule changes are communicated to parents, supervising BCBA and technicians
• Maintain parent log and document any issues, as well as monitor and manage parent/staff related concerns that are not clinical in nature
• Oversee scheduling of parent meetings for supervising BCBA
• Ensure completeness and accuracy of client record in the practice management platform in coordination with BCBA
• Perform quarterly client record review
• Audit client medical record for completeness and follow up as needed
• Support session notes audits for compliance alongside clinical team
• Weekly data verification for unconverted appointments
• Maintain client and center supplies and monitor budget accordingly
• Request necessary repairs and/or building maintenance from approved list of vendors
• Schedule and track center compliance trainings and center safety drills
• Ensure completion of all incident reports
• Coordinate communication of information among all departments to center team members
• Oversee center compliance with Center Infection Prevention control plan
• Complete new hire onboarding with assistance of HR department
• Assist in training new team members on center policies
• Assist with new team member technology setup and training
• Spot checks for compliance with all policies and procedures
• Identify and address any immediate disciplinary issues and report ongoing issues to the Center Manager
• Other duties as needed/assigned

Benefits

• Pay: $21.00 - $28.00 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees