Center Clinical Director

ChenMed • South Union, WA

94d

About The Position

This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion.

Requirements

• Prior leadership experience in a clinical setting.
• Experience in managing patient care and outcomes.
• Strong understanding of value-based care and outcomes-focused metrics.
• Ability to build trusting relationships with patients and influence their health behaviors.
• Experience in leading care teams and managing clinical operations.

Nice To Haves

• Experience with Medicare Advantage programs.
• Familiarity with HEDIS and clinical gap closures.
• Background in health coaching or patient engagement strategies.

Responsibilities

• Independently provides care and oversight of outcomes for patients with acute and chronic illnesses encountered in the older adult patient.
• Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed.
• Engages with the hospitalist whenever one of their patients is in the hospital.
• Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager.
• Partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams.
• Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes 'best place to work' culture measured by employee engagement scores.
• Manages, mentors and coaches PCPs in his/her assigned center to deliver outstanding clinical outcomes.
• Performs other duties as assigned and modified at manager’s discretion.

Benefits

• Great compensation
• Comprehensive benefits
• Career development and advancement opportunities
• Work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees