Center Administrator Assistant

Humana • Orlando, FL

70d • $58,700 - $68,200

About The Position

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Requirements

• 2 or more years of management experience.
• 6 or more years of technical experience.
• Direct leadership experience with the ability to lead, coach, and mentor teams.
• Proven interpersonal skills to interface effectively with a wide range of people.
• Knowledge of and experience working with Provider Communities.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
• Knowledge of Excel, Word, and PowerPoint in a business setting.
• High level of engagement and emotional intelligence.
• Passion for contributing to an organization focused on improving consumer experiences.

Nice To Haves

• Basic knowledge of Population Health Strategy.
• Bachelor's Degree.
• Medicare knowledge.
• Managed care experience.
• Bilingual in both English and Spanish.
• Value Based Care knowledge.
• Ability to function effectively in a matrix management environment.
• Solid understanding of medical care delivery and managed care financial arrangements.
• Experience managing a budget of $500,000+.

Responsibilities

• Support the Center Administrator in planning and directing personnel for outpatient care.
• Execute staffing plans, policies, and procedures for the facility.
• Collaborate with management and professionals in selecting methods and techniques.
• Ensure optimal patient outcomes by working closely with the care team.
• Make decisions related to scheduling, plans, and daily operations.
• Provide day-to-day oversight to associates and ensure consistency in execution.
• Provide feedback on performance to Center Administration Management.

Benefits

• Blue Cross and Blue Shield Health benefits effective day 1.
• Paid time off, holidays, volunteer time, and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Scholarships for eligible dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees