Center Administrator Assistant

CenterWellEl Paso, TX
1dOnsite

About The Position

Become a part of our caring community and help us put health first The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management. Use your skills to make an impact Additional Information

Requirements

  • 2 or more years of management experience
  • 6 or more years of technical experience
  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Direct leadership experience and demonstrated ability to lead, coach and mentor teams
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
  • Knowledge of and experience working with Provider Communities
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
  • Knowledge of Excel, Word and Power Point Presentations in a business setting
  • A high level of engagement and emotional intelligence
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Medicare knowledge
  • Managed care experience
  • Value Based Care knowledge

Nice To Haves

  • Basic knowledge of Population Health Strategy
  • Bachelor's Degree
  • Bilingual in both English and Spanish
  • Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
  • Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
  • Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
  • Experience managing a budget of $500,000+
  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format)
  • Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.
  • Interview Format – HireVue
  • As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
  • Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing.
  • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Benefits

  • Humana offers a variety of benefits to promote the best health and well-being of our employees and their families.
  • We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
  • Blue Cross and Blue Shield Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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