Centennial Library Assistant II

Muncie Public Library•Muncie, IN

just now•Onsite

About The Position

The Centennial Library Assistant II position is located at the Centennial Library (CL) in Muncie, IN. This is a part-time role, 25 hours/week, with a varied schedule within the library's open hours (Mon-Thurs 9am-6pm, Sat 9am-1pm). The Muncie Public Library (MPL) aims to provide accessible and innovative services responding to the reading, informational, educational, and enrichment needs of the community. MPL is an equal opportunity employer committed to diversity and provides reasonable accommodations for individuals with disabilities. A criminal background check is required before employment. The Centennial Library, formerly known as Connection Corner, is MPL's technology branch located on the east side of Muncie in the Whitely neighborhood. CL is not a full circulating library, but its resources include gaming with the latest video games as well as retro games, technology and creativity using the green screen and studio, VHS, cassette tape, and vinyl transfers to flash drives or DVDs, 3D printing, and a sublimation printer and heat press. The purpose of this position is to oversee public technology operations and assist customers with the use of computers, iPads, iMacs, and any other technology in Centennial Library.

Requirements

High school diploma or equivalent
Basic knowledge of technology
Willing to take on new challenges and responsibilities and lead others
Open to change and variety within the workplace
Work hard to implement change in areas of responsibility
Recommend changes to improve processes and customer service
Able to focus on small aspects of a task to ensure accuracy and thoroughness
Communicate ideas and thoughts clearly, accurately, and respectfully
Listen to others and seek to understand other perspectives
Provide prompt, attentive, and friendly customer service
Represent the organization well
Maintain personal accountability and ownership for providing excellent customer service
Seek and respond to feedback to improve services
Show willingness to go out of your way to help customers and coworkers
Portray a positive image of the Library
Be a strong public ambassador and promote Library programs, materials and services
Cooperate and work well with co-workers and management
Plan and complete job duties
Help where needed
Ask for help when needed
Complete work in a timely manner
Comfortable in using computers, appropriate software, and job-related equipment

Nice To Haves

1+ year(s) of library experience
Advanced knowledge of technology and/or ability to build related skills quickly
Experience working with children

Responsibilities

Assist customers with computer applications (both Windows and OS), internet searching, use of Library equipment, website, catalog, locating materials, Digital Climbers and similar activities
Perform circulation functions including preparation of deposit slips, assisting with registration audits as requested, and serve as a resource for information about circulation policies and procedures
Plan, promote, and host programs and participate in community outreach events
Assist children with homework help, games, stories, activities, etc.
Occasionally be responsible for the whole building