Cemetery Sales Manager

Fidelity Memorial Group Corp•Savannah, GA

10d•Onsite

About The Position

The sales Manager is responsible for leading day-to-day sales operations. Savannah Family of Cemeteries is known for it's well kept and beautifully maintained grounds of multiple cemeteries in Savannah, GA. The sales manager works closely with Funeral Home Leadership to promote a seamless hand-off between the Cemetery and Funeral Home of the Families served. As the leader within SFOC, the sales managers effectiveness is measured by some key performance indicators (KPIs).

Requirements

Valid completion of a background check
Proactive demonstration of team mentality and a positive and solution-driven attitude
Clear and thoughtful communication with staff, the location general manager and senior management
Excellent customer service skills and corresponding feedback
Demonstrated organizational capabilities and attention to detail

Nice To Haves

Industry Experience is preferred

Responsibilities

Direct and coordinate day-to-day business operations including all aspects of sales, administration, and maintenance with a focus on grounds maintenance and interment procedures
Manage all complaints and work with all departments to find adequate resolutions
Develop, review, and update strategic planning initiatives to monitor costs and improve profitability
Manage the team, including creating an org chart, recruiting, onboarding, training, discipline, and development
Supervises the maintenance of organized and accurate cemetery records and accounts
Maintain and oversee the repair of all facilities, equipment, and land
Project manage the development of new cemetery inventory
Develop professional relationships with clergy, funeral directors, monument dealers, lot holders, and vendors which enhance the image and reputation of the cemetery
Report performance and KPIs to Executive team on a regular basis
Cooperate with the sales team to develop and implement two-up system in partnership with funeral homes owned by Fidelity Memorial Group in the Columbus area
Cooperate with the sales team to develop and implement Casket and Pre-Arranged Funeral sales programs at the cemeteries
Arrange and implement special events at the cemetery
Other duties may be assigned from time to time by Fidelity Memorial Group, which may include occasional travel to other locations