Cemetery Sales Family Service Advisor

Foundation Partners GroupColumbia, SC
9d

About The Position

We are seeking a Family Service Advisor to support Greenlawn Memorial Park in Columbia, SC. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed.

Requirements

  • High school diploma or equivalent
  • Valid state-issued driver's license with a clear driving record
  • Must have the ability to travel independently

Nice To Haves

  • Strong preference for some formal training in business or business-related areas
  • Experience in commissioned sales is strongly preferred
  • Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold)

Responsibilities

  • Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
  • Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
  • Completes contracts and other documents as required to provide sales and customer service in accordance with company policies
  • Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths
  • Sets appointments and makes presentations in prospective client family homes to sell prearrangements
  • Attends visitations, funerals, and interment services of client families
  • Attends sales meetings and group sales activities as directed
  • Provides client family services supporting the primary outside sales responsibility
  • Maintains records of personal sales activity and performance results in the manner prescribed by the company
  • Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale
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