Cellular Therapy Program Quality Manager

University of Rochester•Wilmot, AR

21h

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Requirements

Bachelor's degree and 5 years of relevant experience required
Or equivalent combination of education and experience

Responsibilities

Develops and implements programs, policies, and practices to ensure that all departments are in compliance with organizational and governmental standards and makes recommendations for updates.
Maintains compliance with all country-mandated regulatory requirements.
Documents legal regulations that might affect the organization's policies and procedures.
Develops and delivers training programs to enhance employee awareness and adherence to safety and quality standards.
Maintains communications with leadership regarding quality and safety activities.
Coordinates and conducts the assessment of internal controls to ensure compliance as required by regulatory commissions/authorities.
Develops programs and processes to manage complaint cases brought to regulatory authorities and develops process improvements to avoid future complaints.
Manages a domain of quality and/or patient safety.
Coordinates and facilitates credible comprehensive systematic analysis and when applicable, assists in the development of associated risk reduction strategies in a timely manner, with associated reporting to state regulatory agencies as required.
Facilitates interdepartmental team effectiveness.
Advises and guides multiple clinical departments to ensure compliance with federal and state regulatory requirements and accreditation standards.
Provides support and serves as a liaison between hospital Quality Improvement leadership and department quality physician leadership and quality administrative support to ensure departmental QAPI plans are effective and aligned with hospital management plan quality and safety goals and hospital policy.
Addresses organizational Quality/Safety needs.
Monitors and investigates patient safety events reported in the safety event reporting system.
In coordination with clinical departments, identifies safety events for review and evaluation by Risk Management and Quality Improvement leadership for possible comprehensive analysis or would benefit from department level review.
Provides support for regulatory survey activity, including announced, unannounced and desk or written activities.
Other duties as assigned.