Cellphone Customer Service Associate

Brigham Young University – Hawaii

24d • $16

About The Position

Performs various cashiering, inventory, and receiving responsibilities while also providing exceptional service to all customers. Helps the cellphone department with customer service by taking orders for new devices and plans, as well as performing basic device setup.

Requirements

• High School
• 3 Months General Work Experience

Responsibilities

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Restock and straighten merchandise and keep the work area neat and clean.
• Answers phones and greets visitors, resolves routine questions or issues following established procedures and guidelines; makes bookkeeping entries and maintains audit trail files.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards; examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Receive and count stock items and record data manually or using computers; mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED