Cell Therapy Account Manager, Delaware Valley

Bristol Myers Squibb • Philadelphia, PA

1d

About The Position

Bristol Myers Squibb is committed to becoming a global leader in cellular therapy, leveraging over 20 years of experience and strategic collaborations in the field. The Cell Therapy Account Manager is an individual contributor responsible for driving commercial success within treatment sites. This is achieved through excellent account planning, execution, and collaboration with all stakeholders to ensure a seamless and differentiated patient experience. The role serves as the primary contact for CAR T treatment sites, developing site-specific account plans and coordinating resource deployment to meet customer needs. The company is seeking a highly engaged, entrepreneurial team player to establish CAR T therapies successfully in the cellular therapy market.

Requirements

• 7+ years of sales experience, marketing, and/or commercial experience with 5+ years in Hematology/Oncology
• Experience in key account management strategy, including working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
• Customer service oriented with quick responses, high reliability, and excellent follow up
• Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization to implement key account strategies
• High degree of technical expertise and business acumen
• Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
• Excellent written and verbal communication skills, including an effective presentation style to connect with diverse groups of customers
• Thorough understanding of U.S. compliance guidelines
• Ability to work independently and travel as needed (up to 50%)
• Valid driver's license
• Bachelor’s Degree or equivalent

Nice To Haves

• Experience in hospital sales, academic and community setting
• Buy and bill reimbursement experience

Responsibilities

• Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for cellular therapy launches.
• Develop a customized site-specific account plan, coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience.
• Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
• Navigate complex account environments and understand the needs/issues of account stakeholders at all levels, driving to solutions that address these needs.
• Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to the treatment centers.
• Maintain and continuously develop both disease and product specific knowledge.
• Actively gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
• Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
• Drive within their assigned territory by automobile (and in some territories to travel by airplane).

Benefits

• A wide variety of competitive benefits, services and programs that provide employees with the resources to pursue their goals, both at work and in their personal lives.
• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees