Cell Therapy Account Manager, Central Pennsylvania

Bristol Myers Squibb•Harrisburg, PA

About The Position

Bristol Myers Squibb (BMS) is committed to becoming a world leader in cellular therapy, leveraging over 20 years of experience and strategic collaborations in this field, which represents a significant advancement in treating hematologic malignancies. The Cell Therapy Account Manager is an individual contributor role focused on achieving commercial success within treatment sites. This is accomplished through excellent account planning, execution, and collaboration with all stakeholders to ensure a seamless and differentiated patient experience. The Account Manager will be the primary contact for CAR T treatment sites, responsible for developing site-specific account plans and coordinating resource deployment to meet customer needs. The company is seeking a highly engaged, entrepreneurial team player to ensure the success of CAR T therapies in the cellular therapy marketplace.

Requirements

7+ years of sales experience, marketing, and/or commercial experience with 5+ years in Hematology/Oncology
Experience in key account management strategy, including working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
Customer service oriented with quick responses, high reliability, and excellent follow up
Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization to implement key account strategies
High degree of technical expertise and business acumen
Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
Thorough understanding of U.S. compliance guidelines
Ability to work independently and travel as needed (up to 50%)
Valid driver's license
Bachelor’s Degree or equivalent

Nice To Haves

Experience in hospital sales, academic and community setting
Buy and bill reimbursement experience

Responsibilities

Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for cellular therapy launches.
Develop a customized site-specific account plan, coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience.
Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address these needs.
Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to the treatment centers.
Maintain and continuously develop both disease and product specific knowledge.
Actively gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
Drive within their assigned territory by automobile (and in some territories to travel by airplane).

Benefits

Wide variety of competitive benefits, services and programs
Health Coverage: Medical, pharmacy, dental, and vision care
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
Paid Time Off for US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Paid Time Off for Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Additional time off (based on eligibility) may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
Annual Global Shutdown between Christmas and New Years Day for all global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year

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