Cell Therapy Account Manager, Jacksonville, FL

Bristol Myers Squibb•Jacksonville, FL

1d•Remote

About The Position

Working at Bristol Myers Squibb offers a challenging, meaningful, and life-changing experience, with unique work happening daily across all departments, from production optimization to breakthroughs in cell therapy. Employees have opportunities for growth and development alongside high-achieving teams. Bristol Myers Squibb values work-life balance and flexibility, offering competitive benefits, services, and programs to support employees' personal and professional goals. BMS is committed to becoming a world leader in cellular therapy, leveraging over 20 years of involvement and strategic collaborations to advance treatments for hematologic malignancies. The Cell Therapy Account Manager is an individual contributor responsible for achieving commercial success within treatment sites. This is accomplished through excellent account planning, execution, and collaboration with stakeholders to ensure a seamless and differentiated patient experience. The role serves as the main point of contact for CAR T treatment sites, leading the development of site-specific account plans and coordinating resource deployment to meet customer needs. The company seeks a highly engaged team player with strong entrepreneurial skills to establish CAR T therapies successfully in the cellular therapy marketplace.

Requirements

7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology
Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
Customer service oriented – quick responses, highly reliable, excellent follow up
Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization in order to implement key account strategies
High degree of technical expertise and business acumen
Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
Thorough understanding of U.S. compliance guidelines
Ability to work independently and travel as needed (up to 50%)
Valid driver's license
Bachelor’s Degree or equivalent

Nice To Haves

Experience in hospital sales, academic and community setting preferred
Buy and bill reimbursement experience preferred

Responsibilities

Responsible for assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
Responsible for the development of a customized site-specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs.
Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to the treatment centers.
Maintain and continuously develop both disease and product specific knowledge.
Actively gains customer insights and provides timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).

Benefits

Medical, pharmacy, dental, and vision care
Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
401(k) plan
short- and long-term disability
life insurance
accident insurance
supplemental health insurance
business travel protection
personal liability protection
identity theft benefit
legal support
survivor support
flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
unlimited paid sick time
up to 2 paid volunteer days per year
summer hours flexibility
leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
an annual Global Shutdown between Christmas and New Years Day