Celebrate Smiles Program Assistant
About The Position
Access’ Celebrate Smiles program works to prevent tooth decay and educate children about good oral health. This program brings licensed dental staff to local schools screening children in grades 4k-8. We provide dental sealants, fluoride varnish, as well as dental cleaning and restorative treatment as needed. Children in the program become Access dental patients and can receive ongoing care at an Access dental clinic. The Program Assistant will work effectively on a team and communicate respectfully based on shared goals and mutual respect. They will accurately schedule and register patients seeking an appointment. The Program Assistant creates new medical records, enters, and verifies demographics, account, and coverage information, schedules appointments, and takes and routes messages to clinic staff. The Program Assistant also works with the dentists in providing dental treatment and care to patients of Access Community Health Centers. The Program Assistant will work effectively on a team and communicate respectfully based on shared goals and mutual respect. They will accurately update the dental record and document treatment that occurred during the visit. The Program Assistant prepare the examination rooms by ensuring all necessary equipment is ready for the dentist. They also assist the dentist during their procedures by handing them instruments and anticipating their needs throughout the appointment. The Program Assistant ensures that patients flow through the scheduling and treatment processes quickly and efficiently following consistent processes, while also delivering great experiences through compassionate interaction. This position requires daily travel to elementary and middle schools in the Madison and Sun Prairie area.
Requirements
- A high school diploma or equivalent
- Certificate in dental assisting from an accredited technical college or 6 months of dental assisting experience
- BLS certification
- A minimum of one year of customer service/telephone/reception experience
- Experience in the use of a personal computer and be proficient at keyboarding/typing and use of various internet applications and email
Nice To Haves
- Experience with Microsoft Word and Excel software programs
- Fluency in English and Spanish
- Previous medical/dental appointment scheduling or registration experience
- Medical/dental terminology knowledge
- Experience with EPIC or other electronic health record software system
Responsibilities
- Accurately schedule and register patients seeking an appointment
- Create new medical records
- Enter and verify demographics, account, and coverage information
- Schedule appointments
- Take and route messages to clinic staff
- Update the dental record and document treatment
- Prepare examination rooms
- Assist the dentist during procedures
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long and short-term disability insurance
- 401(k) retirement plan (100% vested with employer match)
- Paid time off program (hours given upfront for vacation, personal and sick time)
- Up to 9 paid holidays
- Tuition reimbursement
- Flexible spending plans
- Health savings account
- Transportation program
- Childcare referral program
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
