2025-26 CE Technician II - Community Education

Paradise Valley USD 69Phoenix, AZ
7h$16

About The Position

The job of CE Technician 2 is done for the purpose/s of registering students and maintaining computerized student records and files for CE courses and classes; providing student information to authorized parties in compliance with established policies; and providing general clerical support, information and/or direction as assigned. This job reports to the Assistant Director of Community Education.

Requirements

  • Skills, Knowledge and Abilities
  • SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions.
  • Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including software and preparing and maintaining accurate records; collecting money; customer service; screening telephone calls.
  • KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions.
  • Specific knowledge based competencies required to satisfactorily perform the functions of the job include: codes, regulations & laws related to student enrollment, business telephone etiquette.
  • ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use basic, job- related equipment.
  • Flexibility is required to work with others in a variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using defined methods.
  • Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize specific, job-related equipment.
  • Problem solving is required to identify issues and create action plans.
  • Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups of individuals; maintaining confidentiality; working as part of a team; working with detailed information; working with frequent interruptions; setting priorities and working under minimal supervision; working within time constraints; ability to read, write and communicate clearly in English.
  • Job related experience is required.
  • High school diploma or equivalent.

Responsibilities

  • Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
  • Greets individuals entering the building (e.g. visitors, parents, students, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures.
  • Maintains reception area materials for the purpose of providing resource information to visitors.
  • Maintains a variety of manual and electronic documents, files, and records (e.g. student information, registrations, etc.) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements.
  • Performs enrollment and withdrawal activities for the purpose of complying with established requirements.
  • Prepares written materials (e.g. packets for registration, pre-k packets, etc.) for the purpose of communicating information to other parties and/or agencies.
  • Processes a variety of documents and materials (e.g. forms, monies, birth certificates, immunization records, etc.) for the purpose of completing registrations for CE classes or courses.
  • Responds to questions from a variety of internal and external sources (e.g. staff, the public, parents and/or students, etc.) for the purpose of providing information and/or direction.
  • Supports assigned personnel for the purpose of providing assistance with their functions and responsibilities.
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
  • Secures work site (e.g. office doors, building exit and entrance doors, turn off teacher workroom equipment, etc.) for the purpose of minimizing property damage, equipment loss and/or potential liability.
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