CDS Service Deployment Manager (Hybrid - Top Secret Clearance Required)

RTX • Tewksbury, MA

14d • Hybrid

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Classified Digital Services (CDS) team: Role Overview: The CDS Deployment Manager will plan. coordinate and execute the deployment of technology changes into production across the CDS enterprise environment. This role will ensure deployments are performed in a controlled, repeatable manner with minimal impact to business operations by collaborating with CDS Process and Service Owners. The Deployment Manager will act as the single point of coordination during production cutovers, ensuring operational readiness, risk mitigation, and clear communication throughout the deployment lifecycle. This role is Hybrid at either our Tewksbury MA, Richardson TX, or Tucson AZ facility. Active and transferable U.S. government issued TOP SECRET security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Requirements

• Typically requires a University Degree or equivalent experience and a minimum 8 years of experience, or an Advanced Degree and a minimum 5 years experience.
• Active and transferable U.S. government issued TOP SECRET security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Experience with service transition and knowledge management
• Experience with continual service improvement and process improvement methodologies
• Experience with change, config, and release management
• ITIL certification
• CORE certification

Responsibilities

• Lead all CDS service deployment. activities, maintaining close alignment with CDS project portfolio activities and the Program Management Office (PMO).
• Oversee deployment plans and tool.
• Coordinates cutovers and back-out plans.
• Ensure successful implementation in the production environment and verifies post deployment stability.
• Partner with CDS Process and Service Owners, and the Service Desk to confirm documentation, support models, monitoring, and escalation paths are in place, and communicate deployment status, risks, and outcomes to technical and business stakeholders.
• Ensure operational readiness and coordination throughout the Service Transition Lifecycle.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level