CDS District Manager

Club Demonstration Services•Brisbane, CA

About The Position

CDS District Manager Oversee and manage the CDS operations of multiple Costco retail locations within a designated district. Ensure that each warehouse location meets CDS standards for sales, customer service, safety and operational efficiency. Drive business growth, manage budgets, implement CDS Operational Excellence strategies, and ensure overall success of their district. Monitor performance, address operational issues, manage staffing levels, build rapport with Costco GMs, and compliance with Advantage policies and industry regulations. Job Will Remain Open Until Filled The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Requirements

Education Level: Bachelor's Degree or equivalent experience
5+ Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience.
Excellent Written & Verbal Communication Skills
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Gather Data, Compile Information, & Prepare Reports
Decision Making Skills
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required

Responsibilities

Ensure warehouse locations meet CDS standards for sales, customer service, safety, and operational efficiency by:
Conducting regular location visits and audits to ensure that locations adhere to operational SOP’s and company policies and procedures and hold Events Managers accountable for misses, recognize them for wins
Partner with the company safety department to ensure that locations adhere to standard safety procedures/policies and prioritize a safety-first culture
Implement and uphold company policies and procedures
Provide oversight and administrative support for various operational activities such as supplies ordering, systems needs etc.
Develop relationships with Costco managers and team members through regular, in-person conversations
Drive business growth by:
Ensuring adoption of Operational Excellence strategies, helping teams understand why it is important
Leverage data and insights to manage business (profitability, budgets, staffing, performance, etc.) in disciplined manner, in partnership with manager
Monitoring performance, coaching and performance managing event managers
Addressing operational issues, coaching, documenting and holding accountable
Workforce Management:
Manage and continually upskill and develop a roster of high performing Event Managers
Support Event Managers with appropriate location staffing levels, navigate TA resources and budgets
Create a culture of accountability and high performance by ensuring teammates are held accountable for performance, policies, and procedures
Ensure compliance with Advantage policies and industry regulations
Strategic Alignment:
Execute performance in line with organizational strategy goals
Support and communicate with full transparency to Regional Director
Leverage organizational resources
Participate as appropriate in stretch assignments and wider regional initiatives
Communicate strategic messages and operational needs as a mature leader with the interests of the business in mind
Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports