CDRS Supervising Team Lead

D.R. Horton•Austin, TX

16d

About The Position

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for an Closing Document Review Specialist Supervising Team Lead. The right candidate will support the National Closing Disclosure Review Specialist (CDRS) Manager by monitoring pipeline for the CDRS Team ensuring turn times and quality of funded loans meet company requirements. Respond to questions from the CDRS Team and ensure policies and procedures are followed.

Requirements

Bachelor's degree from a four-year College or university
Three to five years of related experience and/or training
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Proficiency with MS Office and email

Nice To Haves

Strong communication skills
Ability to multi-task and attention to detail

Responsibilities

Monitor and train team to maintain acceptable Quality Control score
Manage daily the Files Not Shipped Pipeline
Monitor the banking and servicing components to ensure prompt completion once documents are received from Title
Monitor the Open Condition Pipeline report for open conditions
Support the National CDRS Manager to make sure loans are shipped in a timely manner
Monitor Allocation Tool and the assigning of files to CDRS
Provide back-up for CDRS (volume, unexpected absence, overflow, etc.)
Work with the National CDRS Manager on pipeline management
Assist the National CDRS Manager with the tracking and follow-up of outstanding post-closing and suspense/insuring issues
Act as the Bond Specialist – training and assisting CDRS on the nuances of each bond program
Act as the MCC Specialist – training, assisting, and ensure certificates are issued
Facilitate Team Meetings and teammate one-on-one meetings
Complete and/or assist with test case reviews prior to releasing new employees to their own pipeline as needed
Post-Close loans as needed
Assist CDRS Team with questions
Assist the National CDRS Manager in identifying training needs
Review and approve timesheets/time off requests as needed
Assist with onboarding and training new employees as needed
Conduct department self-audits as deemed necessary
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Able to travel overnight
Supervises 2 or more employees