CDL Mobile Pantry Driver

Second Harvest of South Georgia•Valdosta, GA

3d•Onsite

About The Position

CDL-A COMMERCIAL DRIVER for MOBILE PANTRY Second Harvest of South Georgia, Inc. is the region’s largest hunger fighting, non-profit agency, annually working with over four hundred partner agencies throughout a 26-county region. This covers a nearly 12,000 square mile region. We are looking for dedicated and compassionate individuals to fill the CDL Class A Driver’s position at our Thomasville facility. Mobile Food Pantry Driver - Class A Second Harvest of South Georgia, Inc. 1836 Piedmont Place, Valdosta, Georgia 31601 Full job description The Mobile Food Pantry Driver will support the mission of Second Harvest of South Georgia, Inc. by executing the Mobile Food Pantry program and operating and maintaining the Mobile Food Pantry (MFP) truck and equipment. Additionally, our MFP Drivers will support the Mobile Market Place (MMP) mission in terms of site sharing, client service, coordinated event start and finish work, physical positioning and any other activities to ensure the on-going success of both the MFP and MMP programs developed by Second Harvest. Work together with Operations and Program Services to ensure a variety of food resources are available in communities served through our MFP distribution sites, targeting remote access areas of SHSG’s serve area. POSITION RESPONSIBILITY and EXPECTIONS of the WORK As the Mobile Food Pantry (MFP) driver, he/she will demonstrate a professional demeanor in interactions with all Second Harvest of South Georgia, Inc. staff, agencies, program representatives and government officials providing direct support as needed therein ensuring a compliant safe facility and environment. Keep informed and consistently practice the policies and procedures of SHSG, Feeding America national office, USDA, FDA and government regulations pertaining to food handling, storage, sanitation and disposal. Ensure that maintenance of the warehouse, equipment, grounds, vehicles, sanitation, pest control, fire prevention and safety procedures are followed. Particular attention should be given to volunteers and staff safety when working in proximity to SHSG’s commercial vehicles. Possess knowledge and support of Second Harvest of South Georgia, Inc. and all programs. Complete ServSafe training within the first six months of employment and keep current. Complete forklift certification per Federal and State Regulations. The Mobile Food Pantry Driver reports directly to the Chief Operating Officer and indirectly to the other members of the Senior Leadership Team and is responsible in supporting the Programs Department. Maintain CDL “A” License per guidelines under FMCSA/USDOT and a safe driving record. Develop and maintain partnerships with MFP and on-site coordinators and partner agencies working with the MFP program. Ensure food distribution program compliance with Second Harvest of South Georgia, Inc. and governmental guidelines and regulations during MFP distribution activities. Ensure that the MFP truck, trailer and equipment are properly maintained, cleaned and are fully serviceable for distributions. Responsible for working with Operations to plan, pull and load food to be distributed during the month to each MFP distribution site. Ensure records are maintained during distributions in regard to food distributed, food transferred to partner agencies, client data and other required data. Responsible for the effective execution of the MFP distributions. Has the authority to shut the sight down due to unruly activity after consultation with COO or other member of Senior Leadership Team on-site staff. Works alongside Agency Relations and each respective leadership tree, in terms of process changes and questions during any given MFP distribution. Identifying and preparing new MFP distribution sites and times. Identifying and implementing process improvements. Be a team member of the Operations team and support facility needs as time permits, including disaster relief, Point of Distribution events and other kindred projects. Support Second Harvest of South Georgia, Inc. special events, training, education, and capacity building activity as assigned. Maintains and follows effective processes for office communications and administrative procedures. Maintain program files to ensure compliance with Feeding America and governmental regulations. Accurate route logs are completed and kept. Ensure that the information on MFP inventory reports is complete and accurate. Maintain proper vehicle inspections and documentation. Deal effectively with a variety of personalities and situations requiring tact, judgment and resolution. Handle site distribution complaints, suggestions and requests. Develop strong customer service skills in effectively dealing with the public. Develop communication skills with co-workers to understand and articulate the need for support. In working as a contact for the organization, demonstrates a professional demeanor in all interactions with Second Harvest staff, member partners, visitors, volunteers, donors and the public. Visitors / clients should be handled professionally and promptly. Deal effectively with a variety of personalities and situations requiring tact, judgment and resolution. Strictly adhere to the SHSG dress code at all times on duty. Other functions: Promote a cooperative spirit within the organization and among internal and external participants. Perform other duties as assigned. Interface: Responsible in maintaining positive relationships MFP site coordinators, volunteers and MFP Second Harvest of South Georgia, Inc. Coordinator. General Public. Other departments and staff within SHSG. Volunteers from all area sources

Requirements

High School Graduate or equivalent
One year’s demonstrated experience in the operation of a commercial tractor trailer
One year experience in the operation of warehouse equipment according to established safety regulations, proven by certification card and/or review by Second Harvest of South Georgia, Inc. certified trainer required
1-2 years of strong customer service experience required
Familiarity with food products, storage and handling requirements, and knowledge of warehouse practices preferred
Able to work independently and to handle multiple priorities under minimal supervision
Experience in the operation of warehouse equipment (forklifts, pallet jacks) according to established safety regulations
Ability to work a non-traditional or assigned 40-hour work week and effectively manage time
Understand instructions and effectively demonstrate quality results
Possess a willingness to learn and ability to retain and produce like work
Excellent organizational skills and attention to detail
Ability to lift 50 pounds repetitively. (Over 50 pounds requires team lifting)
Ability to work well with other staff members and volunteers
Occasional evening and weekend work required for special events, post-disaster recovery and community needs
Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education and/or experience at the company’s discretion
Must have excellent written and verbal communication skills and demonstrated ability to communicate effectively and convey concepts in an understandable way
Ability to communicate effectively with staff, volunteers, and the public
Ability to perform basic math functions through written assessment
Ability to successfully complete the Inventory Warehouse assessment
Proficiency required in the use of Microsoft Office Word, Excel and Outlook Software
Capable of learning and independently operating equipment required for the position including printer, multi-use copier and phone system
Ability to always maintain confidentiality
Must be reliable and dependable
Positive work ethic, food relationship management skills, and team-oriented attitude
Maintain compliance with established SHSG directives, policies, and external regulations
Valid and current Commercial, Class A Driver’s License
SHSG employees must provide their own transportation to work as we are a first-responding agency
Maintain a safe driving record in driving company vehicles
Be willing to work overtime and mandatory days set forth by the organization on short notice
Be willing to work flexible coverage as needed

Responsibilities

Executing the Mobile Food Pantry program
Operating and maintaining the Mobile Food Pantry (MFP) truck and equipment
Support the Mobile Market Place (MMP) mission in terms of site sharing, client service, coordinated event start and finish work, physical positioning and any other activities to ensure the on-going success of both the MFP and MMP programs developed by Second Harvest
Work together with Operations and Program Services to ensure a variety of food resources are available in communities served through our MFP distribution sites, targeting remote access areas of SHSG’s serve area
Demonstrate a professional demeanor in interactions with all Second Harvest of South Georgia, Inc. staff, agencies, program representatives and government officials providing direct support as needed therein ensuring a compliant safe facility and environment
Keep informed and consistently practice the policies and procedures of SHSG, Feeding America national office, USDA, FDA and government regulations pertaining to food handling, storage, sanitation and disposal
Ensure that maintenance of the warehouse, equipment, grounds, vehicles, sanitation, pest control, fire prevention and safety procedures are followed
Complete ServSafe training within the first six months of employment and keep current
Complete forklift certification per Federal and State Regulations
Maintain CDL “A” License per guidelines under FMCSA/USDOT and a safe driving record
Develop and maintain partnerships with MFP and on-site coordinators and partner agencies working with the MFP program
Ensure food distribution program compliance with Second Harvest of South Georgia, Inc. and governmental guidelines and regulations during MFP distribution activities
Ensure that the MFP truck, trailer and equipment are properly maintained, cleaned and are fully serviceable for distributions
Responsible for working with Operations to plan, pull and load food to be distributed during the month to each MFP distribution site
Ensure records are maintained during distributions in regard to food distributed, food transferred to partner agencies, client data and other required data
Responsible for the effective execution of the MFP distributions
Has the authority to shut the sight down due to unruly activity after consultation with COO or other member of Senior Leadership Team on-site staff
Works alongside Agency Relations and each respective leadership tree, in terms of process changes and questions during any given MFP distribution
Identifying and preparing new MFP distribution sites and times
Identifying and implementing process improvements
Be a team member of the Operations team and support facility needs as time permits, including disaster relief, Point of Distribution events and other kindred projects
Support Second Harvest of South Georgia, Inc. special events, training, education, and capacity building activity as assigned
Maintains and follows effective processes for office communications and administrative procedures
Maintain program files to ensure compliance with Feeding America and governmental regulations
Accurate route logs are completed and kept
Ensure that the information on MFP inventory reports is complete and accurate
Maintain proper vehicle inspections and documentation
Deal effectively with a variety of personalities and situations requiring tact, judgment and resolution
Handle site distribution complaints, suggestions and requests
Develop strong customer service skills in effectively dealing with the public
Develop communication skills with co-workers to understand and articulate the need for support
In working as a contact for the organization, demonstrates a professional demeanor in all interactions with Second Harvest staff, member partners, visitors, volunteers, donors and the public
Visitors / clients should be handled professionally and promptly
Strictly adhere to the SHSG dress code at all times on duty
Promote a cooperative spirit within the organization and among internal and external participants
Perform other duties as assigned
Responsible in maintaining positive relationships MFP site coordinators, volunteers and MFP Second Harvest of South Georgia, Inc. Coordinator
General Public
Other departments and staff within SHSG
Volunteers from all area sources