CDBU SSD/DRAM Staff Technical customer Manager

Micron Technology • Longmont, CO

81d • $122,000 - $224,000

About The Position

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is hiring a SSD/DRAM Technical Customer Manager in Longmont, CO or Boise, ID! This is an exceptionally outstanding opportunity to support Micron's Enterprise and cloud datacenter customers team! The role is the primary interface between the customer and engineering/design centers, developing a long term relationship with the customer to support streamlined communication and qualification efforts that facilitates products being qualified in target customer applications with maximum efficiency. Acting as a domain expert on the customer for product qualification requirements, resulting in a reduced time to market. You will proactively define qualification requirements and processes to shape a qualification plan that ensures success, provide an interface for the customer to engineering groups and design centers, and communicate customer qualification requirements and status to management, sales and development teams.

Requirements

• Bachelor’s degree in Computer Science (CS), Computer Engineering (CE), Electrical Engineering (EE), or a related field.
• At least 10 years of experience in storage or related high-tech industries.
• Proven experience working with sales, customers, engineers, and product development teams.
• Strong project management skills and ability to manage customer communications and action logs.
• Ability to communicate technical information professionally, both verbally and in writing.
• Willingness to work evenings, holidays, and weekends as needed.

Nice To Haves

• Experience leading New Product Introductions (NPI) with customers and OEM/ODM partners.
• Familiarity with OEM/Cloud product qualification workflows and the storage industry landscape.
• Proven track record to align customer test requirements with internal design teams.
• Skilled in resolving partner concerns and implementing corrective actions.
• Strong executive presentation skills and business insight to assess and communicate customer impacts and trade-offs.

Responsibilities

• Act as the primary interface between the customer and engineering/design centers.
• Develop long-term relationships with customers to support streamlined communication and qualification efforts.
• Define qualification requirements and processes to shape a qualification plan.
• Provide an interface for the customer to engineering groups and design centers.
• Communicate customer qualification requirements and status to management, sales, and development teams.

Benefits

• Choice of medical, dental and vision plans.
• Benefit programs that help protect your income if unable to work due to illness or injury.
• Paid family leave.
• Robust paid time-off program.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees