CD Techician

Progress Valley Inc•Richfield, MN

About The Position

Job Summary: The CD Tech acts as caretaker/custodian of both the clients and the facility. The primary goals are to monitor client conduct, maintain cleanliness and order of premises; inspect and maintain premises according to standards; orient new residents in rules and procedures/policies of house; work with counseling team and participate in staff meetings. In the absence of the Program Manager is responsible for all matters pertaining to safety. The CD Tech must be self-confident and have the ability to exercise individual discretion or judgment. S/he must be able to dissolve and resolve conflict within the client structure. They must possess a high level of crisis tolerance, and the ability to work through crisis situations in a professional and positive manner. They must be able to react to and respond to medical emergencies, which may arise, and must have the ability to convey a positive and professional image to clients, staff and visitors. They must be able to maintain client confidentiality.

Requirements

High school diploma or GED. Education and/or experience and training in human services or related field preferred.
Highly dependable and effective in managing multiple tasks.
CPR/First Aid certified or ability to be trained
Ability to work alone with little supervision.
Ability to convey a positive and professional image.
Current TB Gold Test or ability to obtain one.
Must be able to pass favorable DHS Rule 11 background check.
Ability to relate to people from diverse backgrounds.
Positive driving record (periodic review of driving record required).
Valid state driver’s license. (depending on position)
Physical Requirements: Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Ability to communicate, converse with and exchange information.

Responsibilities

Manage and supervise client activity and responsibilities.
Understand and follow policies and procedures related to client and program rules and regulations to assure consistency in client services and program.
Explain rules and regulations to incoming clients.
Check and maintain resident sign out log, passes and permissions making sure that clients are present during appropriate times.
Record shift activities in daily log.
Provide consistency in program by maintaining all client behavioral interventions communicated by counseling staff, including earned privileges and restrictions.
Communicate to staff any inappropriate or suspected inappropriate client behavior.
Provide feedback to counseling staff regarding client activities.
Address with clients periods of non-compliance issues to counseling staff and/or Program Manager.
Handle interventions with program clients in the event of minor violations.
Know and follow program emergency procedures.
Respond to client emergency medical needs, when required.
Perform room checks or “rounds” to ensure all clients are present and safe.
Ensure safety measures are followed:
Carry cell phone and flash light, as appropriate
Remain within perimeter of the property
Make no attempt to apprehend intruder – call 911
For emergency services – call 911
Manage client crisis. Follow procedures with regard to communicating with clinical staff and management.
Ensure premises are locked and secure, unnecessary lights off and coffee maker, washer, dryer, etc. are turned off.
Perform searches of the facility and clients and their belongings as needed or scheduled.
Conduct client intakes including documentation of medications, searching client belongings, assigning keys/linens, and assist with completing documentation (as needed)
Facilitate client discharges including cleaning of rooms, return of keys/linens, and assist with documentation and storage of belongings left at facility.
Secure personal belongings of clients who depart, for periods of 60 days or until disposition instructions are provided by Program Manager.
Answer telephone and log messages. Checking voicemail and routing messages appropriately.
Greet visitors and ensure compliance with visiting policies.
Be responsible for maintaining order and cleanliness of facility including housekeeping (e.g., cleaning office workspaces, emptying trash, dusting, etc) and light maintenance (e.g., changing light bulbs), as needed.
With Lead CD Tech, maintain adequate supply of linens, cleaning supplies and office supplies.
Assist maintenance staff with vehicle upkeep.
Record (count) all medications (new & refills) and document medication changes.
Assist nurse in requesting new medications and refills from the preferred pharmacy.
Document and communicate physical health issues to the nurse and other program staff.
Supervise and record fire drill once a month.
Clerical duties as needed (data entry, filing, coping, & light typing.)
Complete demographic and statistical reports, as directed.
Document and communicate maintenance needs to maintenance staff. Inform Maintenance Supervisor and Program Manager of significant incidents or building maintenance emergencies and major repair needs.
Maintain facility grounds which includes light clean up and overall general appearance of lawn and snow removal, as needed.
Understand and coordinate with Program Manager or Maintenance Technician maintenance tasks associated with general building wellness systems (heating, water, electric, etc.).
Ensure compliance with fire and safety codes and regulations.
Understand and follow vulnerable adult policy and reporting procedures.
Understand and follow incident/accident reporting policies and procedures.
Adhere to applicable laws, regulations and agency policies related to the protection of client confidentiality.
Understand and follow emergency fire and weather policies and procedures.
Attend training events and staff meetings as required by your supervisor.
Perform necessary duties as driver of the house vehicle.
Attain, maintain and promote a positive, safe, harmonious, productive and challenging work environment.
Collect urinalysis samples and perform breath analysis testing to clients, as needed.
Perform other tasks/duties as assigned by supervisor or management.