CCURE Physical Security Technician
About The Position
POSITION OVERVIEW: Allied Universal® Technology Services is hiring an Embedded Technician for an automotive enterprise client to drive our mission of being the world's most trusted service provider. The technician will perform service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment The role supports an enterprise-level client, with travel expectations in the local area. Pay: $35.00 - $45.00 hourly Other Benefits: Company vehicle, gas card, laptop and cell phone Relocation: On a case-by-case scenario, seeking candidates with availability to relocate Certification(s): CCURE 9000 or Milestone
Requirements
- High school diploma or equivalent
- Minimum of two (2) years of field experience in the electronic security industry
- Software House CCURE 9000 or Milestone manufacturer certifications
- Knowledge and experience of ticketing systems
- Available for schedule "on-call" duties to respond to emergency service tickets/requests
- Must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle
- Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
- Excellent interpersonal and communication (both oral and written) skills to document and report important information with all levels of the organization
- Ensure the completion of tasks and projects, both independently and as part of a team, to meet deadlines and contribute to the overall success of the organization
- Strong troubleshooting skills, mechanical and electronics aptitude, with ability to work with a variety of hand and power tools
- Capable of lifting up to 50lbs and work on various ladder heights
Nice To Haves
- Highly skilled in the electronic security industry
- Additional manufacturer certifications related to access control
Responsibilities
- Monitor, service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems on site and remotely from client location
- Field experience installing and troubleshooting card readers, door contacts, REX motion detectors, electrified locks, duress buttons, etc.
- Experience working in SQL as it relates to CCure 9000
- Experience with iStar panels and auxiliary boards (input and output boards, IP-ACMs, etc.)
- Basic understanding of networking fundamentals, including IP addressing, subnets, gateways, DNS configuration, and the differences between DHCP and static IP setups
- Troubleshooting network communication issues with security devices such as access control panels and cameras
- Ability to report daily to the customer's location and interact professionally with a variety of stakeholders including managers and executive staff, as well as embedded security professionals
- Execute, document and track service-related issued through ticketing system (ServiceNow)
Benefits
- Company Vehicle + Gas Card
- Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
