CCTV and Security Systems Support Specialist

California State University, Northridge•Northridge, CA

22h•$6,492 - $7,311

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the CCTV & Security Systems Support Specialist supports campus safety by assisting with CCTV system monitoring, installation, maintenance, and IT coordination. Provides technical support, contributes to infrastructure projects, and ensures systems remain operational, secure, and aligned with departmental and compliance standards. Monitors the daily performance of all campus security cameras connected to the Milestone operating program. Retrieves and provides video data to support investigations and incident reports, as appropriate. Conducts routine inspections and preventive maintenance of all CCTV equipment to ensure operational readiness. Diagnoses and resolves technical issues, including camera outages, image quality problems, connectivity failures, and system alerts. Performs other duties as assigned. NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/ugtfz3xg4xk3o9hpj1qpy7gognt3dj1j

Requirements

Equivalent to a bachelor’s degree in a related field and four years of relevant experience.
Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Demonstrates knowledge of CCTV systems, video management platforms, and security infrastructure.
Ability to apply strong troubleshooting and analytical skills for technical issue resolution.
Ability to communicates effectively with IT staff, vendors, and law enforcement personnel.
Ability to manage multiple priorities and responds effectively in time-sensitive situations.
Ability to maintain attention to detail when handling sensitive data and video evidence.

Responsibilities

Assisting with CCTV system monitoring, installation, maintenance, and IT coordination.
Providing technical support
Contributing to infrastructure projects
Ensuring systems remain operational, secure, and aligned with departmental and compliance standards.
Monitoring the daily performance of all campus security cameras connected to the Milestone operating program.
Retrieving and providing video data to support investigations and incident reports, as appropriate.
Conducting routine inspections and preventive maintenance of all CCTV equipment to ensure operational readiness.
Diagnosing and resolving technical issues, including camera outages, image quality problems, connectivity failures, and system alerts.
Performing other duties as assigned.