CCSG Referral Coordinator; Endocrinology

Connecticut Children's•Farmington, CT

32d

About The Position

With limited supervision, the Referral Coordinator is responsible for ensuring that all incoming patients have a smooth and seamless path to their appointment. Collaboration with clinicians, nursing, and the lead medical assistant will be required to ensure operational excellence. With an approximate allocation of 85% administrative duties and 15% process management, the Referral Coordinator will directly manage the referrals and pre-authorizations process and incoming call processing for Neurology. In addition, this position will manage the process for incoming documents and collaborating with the medical and nursing staff to ensure that documents and In-Basket messages land with the appropriate clinical team. Duties may include creating reports to track productivity and efficiency of processes. This position requires a detail-oriented candidate with superior follow-through and organizational skills. It requires maintaining solid working relationships with a variety of providers, clinical team members and staff throughout the division. Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members. At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.