TATA Consulting Services-posted about 2 months ago
$100,000 - $140,000/Yr
Full-time • Mid Level
Oakland, CA
5,001-10,000 employees
Professional, Scientific, and Technical Services

We are seeking a Quality Assurance Lead with 10+ years of experience to manage the QA team supporting the CC&B group. The ideal candidate will have experience in the utilities industry and technical experience in analyzing CC&B processes end to end, performing functional and performance testing, and collaborating with teams to optimize workflows and system performance. CC&B, Salesforce, AWS, Jira, SQL, Testing and Validation Processes, Workflow Optimization.

  • Manage offshore and onshore team
  • Represent QA in all phases Test Management, Test planning, Project Estimation, Project Tracking, Team Management, Automation testing, Integration Testing, End to End Testing, Smoke and Regression testing.
  • Manage functional and performance testing of CC&B and Salesforce applications and system integrations.
  • Manage QA team conducting UAT, SIT, PT, and Regression Testing and ensure successful delivery of projects.
  • Develop, execute, and document test cases for CC&B module ensuring thorough validation and defect tracking.
  • Drive automation of validation and testing processes to improve efficiency and reduce manual efforts.
  • Create and maintain detailed documentation of testing outcomes, workflows, and issue resolutions
  • Collaborate with stakeholders to align CC&B solutions with business requirements and objectives.
  • 10+ years of experience
  • Experience in the utilities industry
  • Technical experience in analyzing CC&B processes end to end
  • Experience performing functional and performance testing
  • Experience collaborating with teams to optimize workflows and system performance
  • CC&B
  • Salesforce
  • AWS
  • Jira
  • SQL
  • Testing and Validation Processes
  • Workflow Optimization
  • Good communication with internal and external stakeholders
  • Project management
  • Team management
  • Problem solving
  • Root cause analysis
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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