CATI Interviewer
About The Position
The CATI Interviewer position will provide support to the University of Wisconsin Survey Center (UWSC) Computer-Assisted Telephone Interviewing (CATI) department supervisors for all the CATI projects that are performed in the CATI Lab. This position will be responsible for the following: Administer academic survey research over the telephone with respondents. Respondents are typically aware of their participation in the project prior to our calling, and in some cases, respondents are given a monetary incentive after participation in the survey. Projects in 2025 included the Mid-Life in the United States (MIDUS) and Wisconsin Longitudinal Study (WLS), two comprehensive longitudinal studies that concern aging and cognitive decline, the Family Health study (FHS), and many others. Assist in the training of new interviewers. Adhere to UWSC standards relating to confidentiality and study protocols. This position reports to the CATI Supervisor, Cory Schmidt. A typical schedule is 9-5pm Monday through Friday, though we can accommodate other types of schedules and are very flexible with scheduling. The UWSC CATI Lab is open 76+ hours every week, and 7 days a week, from 9am – 9pm M-F, 10am – 6pm Saturday, and 1pm – 9pm Sunday, and schedules can be built from those hours of operation.
Requirements
- Ability to read questions for studies verbatim and abide by survey research protocols
- Ability to develop rapport with respondents over the phone
- Data entry proficiency with attention to accuracy
Nice To Haves
- Experience in a call center or social science research environment
Responsibilities
- Maintains organization of research records according to established policies and procedures
- Tracks supply and equipment inventory levels and places replenishment orders
- Schedules logistics and secures resources for research supplies, equipment, and facilities
- Assists in composing and organizing research reports and manuscripts to provide updates on unit objectives
- Assists with conducting experiments or interviews, collecting and analyzing data, and documenting results according to established protocols
Benefits
- generous vacation, holidays, and sick leave
- competitive insurances and savings accounts
- retirement benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Number of Employees
1-10 employees
