CATERING TO YOU SUPERVISOR (FULL TIME)

Compass Group•Belle Meade, TN

10d•$21 - $22•Onsite

About The Position

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. We asked some of our associates why they love working for Touchpoint. Click here to see what they said!Job SummarySummary: Coordinates patient meal service and special requests/needs for the Catering to You Program. Ensures employees are adequately trained and units are properly staffed. Essential Duties and Responsibilities: Oversees systems and processes to ensure that the strategic and operational objectives of the Catering to You service are accomplished. Supervises catering associates. Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures. Complies with regulatory agency standards, including federal, state and JCAHO. Follows HACCP guidelines to ensure the quality and safety of food supply. Completes required documentation, reports and logs. Performs other duties as assigned. Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.Touchpoint maintains a drug-free workplace.

Requirements

Prior supervisory experience is preferred.

Responsibilities

Oversees systems and processes to ensure that the strategic and operational objectives of the Catering to You service are accomplished.
Supervises catering associates.
Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follows HACCP guidelines to ensure the quality and safety of food supply.
Completes required documentation, reports and logs.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)