Catering / Special Events Coordinator

ASM Global • New Orleans, LA

137d

About The Position

Under the direction of the General Manager and Executive Chef, the Catering / Special Events Coordinator is responsible for accurately servicing all catering food/beverage orders, organizing/maintaining all guest information and assisting all event day operations as needed.

Requirements

• Must be at least 18 years old.
• Be willing to work hours that vary according to the event schedule.
• Able to work at a fast pace.
• Organization and effective communication skills required.

Nice To Haves

• Experience in catering or event coordination.
• Familiarity with Toast or similar order management systems.

Responsibilities

• Accurately service all catering food/beverage orders.
• Organize and maintain all guest information.
• Assist all event day operations as needed.
• Proactively solicit new business by making daily cold calls and engaging in other client prospecting.
• Respond to all catering inquiries in a timely manner.
• Creatively find ways to stay within the designated budget per event while meeting guests’ needs.
• Ensure billing accuracy and conduct bill review with the client prior to processing final invoice.
• Obtain feedback from clients following each special event and analyze client satisfaction.
• Fulfill opening and closing duties as dictated by management.
• Maintain a friendly, positive attitude and a professional demeanor at all times.
• Organize and accurately place orders in Toast for all guest orders.
• Effectively communicate with General Manager and the Culinary Team.
• Proactively upsell food/beverage offerings.
• Work as a team with fellow associates and other service departments.
• Perform and successfully complete tasks assigned by management.
• Assist with menu design, event set up and break down.
• Ensure all payments are received and reach out to guests with outstanding balances.

Benefits

• Equal Opportunity employer.
• Commitment to sustainability.
• Recognition programs.

What This Job Offers