Catering Services Worker Lead - Loveland Living Planet Aquarium

Aramark • Draper, UT

10d • $18 - $21

About The Position

Loveland Living Planet Aquarium (LLPA) is a world-class facility. The Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million guests and provided innumerable educational experiences to students. Home to almost 5,000 animals representing 600 plus species and an additional 600 plus plant species the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah.
The Banquet Captain is responsible for overseeing, directing, and assisting employees serve our premium guests with fantastic customer service and a high attention to detail.
Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made.
This position is considered an Hourly/Seasonal/Part-Time Employee

Requirements

• 21 years of age or older
• Excellent organizational, written, and verbal communications and interpersonal skills.
• Knowledge and experience working with a POS system.
• Customer service and communication.
• Fast paced problem solving.
• Must be personable, proactive, and self-motivated.
• Organized and ability to jump from task to task and prioritize as needed.
• Ability to work under pressure and meet deadlines.
• Able to adapt to change quickly.
• Punctual and dependable.
• Must be able to read and maintain information.
• Must be able to perform simple mathematical calculations.
• Must be able to speak, read, write, and understand English.

Nice To Haves

• Service industry experience preferred.

Responsibilities

• Oversee operations of assigned areas during events.
• Interact with clients and guests, as necessary.
• Identifying customers’ needs and respond proactively to all of their concerns.
• Ensure all event spaces, pantries, etc. are properly set and ready for each event.
• Supervise and evaluate employees; counsel, promote employee growth, efficiency, morale and teamwork.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages.
• Enforce standards for service, sanitation, and product and food quality.
• Interact with co-workers to assure compliance with company service standards, inventory, and other standard operating procedures.
• Conduct physical audit of inventory and product.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Verification of rentals, food, supplies, beverage, etc. has been received in accordance to Event Orders, Transfers, etc.
• Work directly with Culinary in a professional and productive manner to ensure all service needs are met.

Benefits

• Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees