Chick-fil-A Catering Sales Manager
About The Position
The Chick-fil-A at First Street Catering Sales Manager role is a unique position that oversees all in-restaurant, community, and business catering aspects of our multi-million dollar restaurant. This includes managing our people, products, business, and operations. In this role, you will be vital in building a strong team that consistently delivers Gold Standard customer service and effectively drives business results. The role also includes the full spectrum of HR responsibilities - recruiting, training, developing, and retaining both part-time and full-time catering staff. This position requires open availability to work most Friday and Saturday events, as well as during peak holiday seasons. Please note that Chick-fil-A is closed on Sundays. You'll also be accountable for all restaurant catering operations, such as managing hours, protecting assets, and maintaining kitchen and inventory organization. By developing a deep understanding of our customer base and product assortment, you will be able to leverage these insights to propel the business forward. Our management team fosters strong relationships with cross-functional partners, Support Center staff, and associates, thereby inspiring a culture characterized by inclusivity, collaboration, and optimism.
Requirements
- Minimum 2 years of experience in the sales & marketing, event management, food and beverage or related professional area.
- Excellent time management and able to work under pressure
- Strong critical thinking & problem solving skills
- Good business acumen with market intelligence
- Excellent communication and leadership skills
- Be innovative and passionate to strive for service excellence
- High attention to detail, thoroughness and accuracy
- Self motivated with ability to take initiative
- Strong ability to build relationships and collaborate effectively
- Lift 20lb-50lbs
- ServSafe Manager Certification
Nice To Haves
- Proficiency in a Language other than English is a Plus
Responsibilities
- Oversee the Catering Sales Department and implement strategies
- Maintains focus on profitability of event engagements through appropriate planning and monitoring
- Generates revenue for events through prudent use of selling strategies and presentation of products to best meet the needs of event group
- Managing Event Planning Operations
- Coordinates and leads Event Management activity for high profile, high importance customer groups
- Maintains focus on Event Satisfaction through interactions with Customers and Companies
- Provides support, as needed, for recruiting, hiring, and coaching the team
- Ensuring and Providing Exceptional Customer Service
- Managing the Sales and Marketing Strategy
- Leading Sales/Catering Department Teams
- Conducting Human Resources Activities
- Proficiency in social media platforms
Benefits
- Bonus/Incentive Program
- Paid Time Off
- 401k retirement plan
- Medical, Dental, & Vision Insurance
- Leadership Training and Development
- Opportunities for Career Advancement
- Free Employee Meals
- Paid Sick Leave
- Remarkable Scholarships (range $1000-$25,000)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
