Catering Administrative Support Worker - Tulane University

Aramark Corp.•New Orleans, LA

70d

About The Position

The Catering Administrative Support Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Supports in planning catering events of varying sizes and levels in both central and satellite locations.

Requirements

Strong computer skills and proficiency in Microsoft Office programs
Strong problem solving and analytical skills
Excellent communication skills, organization skills and attention to detail
Experience in hospitality, culinary arts or related field

Responsibilities

Supports catering operations including such duties as coordination of staff and rental equipmet, set-up, preparation, service, andbreakdown of catered foods, beverages, and events of varying size and complexity
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Booking of events, selecting and costing menu items, and pricing as needed
Coordinates activities with other internal departments
Participates in management team meetings
Interfaces with vendors and keyservice users within client organization
Facilitate external customer relations; represents Aramark and the client at any and all meetings and events
Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
Maintain files at the location
Print menu signs
Prepare communication materials for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc.
Maintain a professional image
Other duties and tasks as assigned by manager