Category Specialist
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About The Position
Chewy is looking for a Category Specialist to support the operations of our Category Management team from our Boston, MA office location. We are in need of specific language abilities with Mandarin and English at a business communication level; this is a core requirement to be considered. You will support specific categories; responsibilities include handling vendor ticket resolution, promotions setup, new vendor & new SKU onboarding and new assortment onboarding. The Category Specialist will often be the first point of contact for vendors; it's crucial to deliver high quality, thoughtful service to our vendors. You will directly craft our vendor partners and customers experience, which in turn, builds the Chewy brand. A successful candidate will implement and deliver priorities in an organized fashion and according to service level agreements (SLAs). You will consistently deliver routine tasks that support broader category strategies and maintain vendor relationships through important situations. In this role you will showcase your strong verbal & written communication skills, attention to detail, ability to absorb information & experiences quickly and apply findings, and be able to work well with internal and external partners. This role will challenge you to be flexible, solution-oriented, and have a customer focused mentality.
