Category Manager - Toys & Comics

eBay • San Jose, CA

348d • $90,400 - $143,550

About The Position

At eBay, we're more than a global commerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of commerce for enthusiasts. Our customers are our passion, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The eBay Collectibles team is looking for a Category Manager of US Toys and Comics to oversee the performance of our Toys/Comics business. Your role as Category Manager includes developing and implementing strategic plans that align with market trends, customer demands and business objectives. You will work externally with sellers and brands as well as internally with Product Teams, Marketing, and Analytics to influence and drive our business goals. Alongside the Collectibles Team, you will grow our selection, improve our trust with customers (buyer and sellers), and deliver the best possible collecting experience.

Requirements

• 3+ years of relevant experience in an online retail or marketplace environment (merchandising or startup experience valued)
• Bachelor's degree or equivalent experience required, MBA preferred
• Experience pulling data and gathering insights on online marketplaces
• Experience coordinating cross functional teams such as Marketing, Product Management, Customer Service, and analytics
• Excellent communication and negotiation skills to collaborate effectively with cross-functional teams and external stakeholders
• 3+ years of experience in project management
• 3+ years of presentation experience and the proven ability to articulate complex concepts clearly and convincingly

Nice To Haves

• Passion for Toys and/or Comics with a broader interest in Collectibles including experience in the space and/or relationships with key industry players

Responsibilities

• Build and maintain strong relationships with key sellers and partners, providing them with the tools and insights needed to optimize their performance and succeed on eBay.
• Identify and source relevant and market leading inventory to support execution of category strategy.
• Collaborate with Business Development partners to onboard new sellers, brands, and partners to build a diverse and competitive marketplace.
• Manage eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay.
• Work with consumer insights, sellers, and buyers to identify customer difficulties and communicate their impact to cross functional teams for triage.
• Deep dive into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis.
• Define a 52-week calendar outlining key retail moments, and seasonal events where eBay should show up on the homepage and category pages, partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth.

Benefits

• 401(k) eligibility
• various paid time off benefits, such as PTO and parental leave
• target bonus and restricted stock units (as applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree