The Category Manager â Ground Operations Services & Equipment is the strategic procurement leader for all ground operations-related categories. This role encompasses a broad portfolio of critical services and equipment, including ground handling, passenger wheelchair assistance services, aircraft deicing, on-call aircraft maintenance services, aircraft cleaning, and Ground Support Equipment (GSE). The Category Manager owns the full procurement lifecycle for these categories â from strategy development and strategic sourcing through contract negotiation, supplier performance management, and cost optimization. The mission is to assure that all stations (airports) have the services and equipment needed for safe and efficient operations â on time and to standard â while obtaining the best possible terms, conditions, and cost for the airline. This involves driving initiatives to reduce the total cost of ownership and mitigate operational risks, without compromising on safety or service quality. As a leader, the Category Manager also oversees a dedicated team to support these objectives. The team includes one GSE Category Lead (who focuses on GSE procurement strategy) and two GSE Technical Specialists (reporting to the GSE Lead) handling day-to-day equipment sourcing and logistics, as well as two Contract Analysts who manage sourcing, contracting, and operational procurement support for ground handling, wheelchair services, deicing, on-call maintenance, and cleaning contracts. The Category Manager provides direction and mentorship to these team members, ensuring effective execution of procurement activities and professional development of the staff. The role requires working closely with stakeholders at all levels â from station and operations managers on the ground up to senior executives â and demands a high degree of influence, analytical decision-making, and adaptability. The successful candidate will be skilled at balancing urgent operational deadlines with strategic cost-saving goals, knowing when to expedite an emergency purchase and when to enforce competitive bidding for long-term benefit. In summary, this role is both tactical and strategic: ensuring critical operational services run smoothly day-to-day, while continually seeking improvements and savings that benefit the airlineâs bottom line and operational reliability.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees