Category Experience Manager, Homepage

Home DepotAtlanta, GA
17d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Category Experience Manager, Homepage is a highly cross-functional role responsible for defining and executing a data-driven homepage strategy across both B2B and B2C experiences. Partnering closely with UX, Product, Creative, Marketing, and Merchandising teams, this role ensures content, storytelling, and design align to deliver cohesive and engaging customer experiences. The manager will continuously optimize and evolve the homepage through A/B testing, personalization, and customer insights, using data to inform decisions that drive engagement and conversion. In addition to short-term optimization, this role will build and manage a long-term roadmap that balances iterative testing with strategic innovation to advance the homepage experience and support broader business goals.

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Proven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis

Nice To Haves

  • Demonstrated ability to hire, develop, and lead high performing teams
  • eCommerce experience
  • Data-driven decision making
  • A/B testing, experimentation, and personalization strategy development
  • Cross-functional collaboration
  • Project management
  • Roadmap development
  • Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)

Responsibilities

  • Examine category merchandising strategies of key competitors and best-in-class online retailers to understand emerging trends
  • Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • Optimize customer experience merchandising, taxonomy, purchase path (search and navigation), data content, SEO and post transaction results.
  • Manage and mentor a top-performing team.
  • Lead targeted online/interconnected initiatives that address customer gaps to insure they come in on-time and in-scope
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