American Express-posted 9 days ago
Full-time • Entry Level
Hybrid • Phoenix, AZ
5,001-10,000 employees
Credit Intermediation and Related Activities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Supply Management (GSM) is responsible for helping Amex enhance the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We improve the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring optimal user experience for Amex colleagues and suppliers. Strategic Sourcing and Business Enablement (SS&BE) is responsible for helping Amex enhance its purchasing power with third parties, of which $3B is for Technology category. The role of Category Analyst role will help develop and grow relationships with Technology and business partners supporting technology and data services to understand objectives, key priorities, and opportunities. Additionally, this colleague will support the development of strategic, forward-thinking plans with multi-year value generating initiatives to enable business success.

  • Assist in developing global technology category management plans to meet enterprise objectives, understand spend profiles, develop sourcing strategies, and complete industry benchmarking analysis.
  • Help establish and maintain strong relationships with business partners to understand key business strategies, objectives, priorities and opportunities.
  • Analyze technology spend and supplier performance data to identify sourcing opportunities, drive strategic recommendations, and inform long-term planning.
  • Prepare presentations and dashboards to communicate insights, track performance, and support executive decision-making.
  • Support strategic activities across the global category that have major impact on revenue and profitability.
  • Support RFx and negotiation processes, collaborating with source to contract leads to evaluate proposals, assess total cost of ownership and complete supplier assessments and selection.
  • Conduct market and industry benchmarking to assess emerging technologies, supplier capabilities, and pricing trends, ensuring competitiveness and alignment with business goals.
  • Partner across SS&BE team to ensure seamless execution of category initiatives, leveraging global scale and enterprise mindset.
  • Serve as a key contact for Technology category reporting and analytics, translating complex data into strategic insights that drive savings and value creation.
  • Collaborate with business and the SS&BE Source to Contract team to ensure efficient and effective delivery of contracting activities.
  • Engage cross-functional partners including global Category teams, Third-Party Lifecycle Management, Finance, General Counsel's Office and Information Security to ensure synchronization of priorities to meet shared goals.
  • Highly driven to collaborate with colleagues and business partners globally with a passion for enterprise thinking and partnering across multiple levels.
  • Excellent communication and presentation, with experience creating dashboards and reports for executive audiences.
  • Strong analytical and problem-solving skills, with ability to derive insights from complex datasets and recommend actions to senior stakeholders.
  • Ability to manage day-to-day business priorities along with long-term strategic deliverables.
  • Passion for leveraging technology, analytics and market intelligence to develop insights and recommendations, solve business challenges, improve customer experience, and drive bottom line results.
  • Flexible, adaptable, and comfortable with ambiguity and organizational change.
  • Support across category management team to manage reporting and special projects as needed.
  • Software/ IT Labor category management and/or sourcing experience preferred.
  • Project management skills: to manage sourcing events, contract renewals, system/ process changes.
  • Financial acumen experience with standard accounting treatment.
  • Bachelor's Degree.
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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