Catastrophe Field Auto Adjuster
About The Position
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is Remote. The work consists of 70% in the field and 30% virtual. Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you’ll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it’s a car, motorcycle, ATV, RV, or even a boat, you’ll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence. This is more than a desk job—it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year.
Requirements
- A passion for helping people and solving problems
- 2+ years of claims or auto damage experience (preferred)
- Proficiency with estimating software such as CCC or Mitchell
- Knowledge of vehicle repair techniques, including paintless dent repair
- Strong analytical, negotiation, and conflict resolution skills
- Ability to work independently in a fast-paced, unpredictable environment
Responsibilities
- Travel across the country to assess vehicle damage and support customers during times of crisis
- Review policy coverage, investigate claims, and document your findings
- Prepare or validate repair estimates using industry-leading tools
- Negotiate and settle claims with empathy and efficiency
- Capture detailed notes, decisions, and supporting documentation in the claims system
- Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual)
Benefits
- Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more.
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
