Catalog Specialist-New Service Parts (NSP)

BBB | Better Business Bureau

About The Position

The Catalog Specialist – New Service Parts (NSP) is responsible for managing and maintaining accurate product and application data for new service parts within the company’s catalog systems. This role ensures product information, fitment data, and attributes are accurate, standardized, and consistently maintained across internal systems and external platforms to support sales, e-commerce, and customer satisfaction.

Requirements

  • Associate or bachelor’s degree in business, Supply Chain, or a related field (or equivalent experience).
  • 5+ years of experience in catalog management, parts data administration, or the automotive / industrial aftermarket.
  • Strong understanding of service parts, components, and application data (automotive, heavy-duty, or industrial preferred).
  • Working knowledge of ACES & PIES standards and catalog management tools.
  • Advanced proficiency in Microsoft Excel and data management systems.
  • Exceptional attention to detail, accuracy, and organizational skills.
  • Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Responsibilities

  • Validate, maintain, and normalize catalog and product content for new service parts to ensure data accuracy and integrity across all platforms.
  • Develop and document catalog data processes to support consistent, high-quality data standards.
  • Coordinate and deliver regular electronic catalog (e-cat) updates for internal systems and customer-facing platforms.
  • Review and audit catalog data, application information, and customer websites to identify and resolve discrepancies.
  • Maintain status reports on collected, pending, and verified data, providing clear updates to internal stakeholders.
  • Communicate with cross-functional teams, external vendors, and suppliers to source, verify, and validate product and application data.
  • Maintain and update vehicle, equipment, and application tables within internal catalog systems.
  • Partner closely with the Catalog Manager to manage schedules, prioritize workload, and ensure timely delivery of catalog updates.
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