Casualty Claims Representative

Michigan Farm Bureau Family of Companies • Waverly, MI

1d

About The Position

Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.

Requirements

• High school diploma or equivalent required.
• Minimum one to three years’ experience required.
• Keyboarding skills of 40 wpm required.
• Must possess outstanding listening and customer service skills.
• Knowledge of computers and various software including Microsoft Office products required.
• Must possess a valid driver license with an acceptable driving record.
• Designation in AIC, INS, CPCU, SCLA or similar insurance designation preferred, or actively being pursued.

Nice To Haves

• Bachelor’s degree or equivalent experience preferred with focus on agricultural-related studies, business administration or insurance-related field.

Responsibilities

• Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts.
• Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses.
• Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded.
• Obtain all documentation necessary to determine liability and damages of alleged bodily injury or property damage through a thorough investigation focusing on key issues.

Benefits

• Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees