Casualty Claims Rep V

Georgia Farm Bureau•Macon, GA

About The Position

DESCRIPTION OF ESSENTIAL DUTIES: • Investigate, evaluate and negotiate complex automobile claims including non-injury, serious injury claims, fatality losses, UMBI exposures, liability exposures across multiple polices, and claims involving litigation. • Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices. • Establish and authorize reserve and claim payments and monitor reserves through the life of the file. • The employee will be expected to handle numerous claims and to maintain a healthy diary system. • Settlement negotiations with claimants, policy holders, and other parties are crucial to the position. • Ability to multitask and address unexpected situations while showing the flexibility to do so. • Maintain high standards of professional conduct while delivering superior customer service. • The employee may assist other key Claims units in times of need. • Closely work with in house litigation unit as well as outside defense counsel. • Expected to meet with multiple members of management at once to discuss and advise on claim actions in both written and verbal format. • Continue job development through training. • Maintain a high degree of confidentiality. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel so classified

Requirements

4 year college degree plus 6 years casualty experience with bodily injury adjusting experience; or 10 years of property and casualty with bodily injury adjusting experience
Must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required.
Excellent telephone, public relations and oral/written communication skills are required.
Must be able to solve practical problems and deal with a variety of concrete variables.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Must possess basic skills and be proficient or have demonstrated aptitude with computers including experience with Excel, Word, and web based systems.
Must maintain a valid Georgia driver’s license

Nice To Haves

AIC, CPCU or other insurance certification strongly desired.

Responsibilities

Investigate, evaluate and negotiate complex automobile claims including non-injury, serious injury claims, fatality losses, UMBI exposures, liability exposures across multiple polices, and claims involving litigation.
Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices.
Establish and authorize reserve and claim payments and monitor reserves through the life of the file.
Handle numerous claims and to maintain a healthy diary system.
Settle negotiations with claimants, policy holders, and other parties.
Multitask and address unexpected situations while showing the flexibility to do so.
Maintain high standards of professional conduct while delivering superior customer service.
Assist other key Claims units in times of need.
Closely work with in house litigation unit as well as outside defense counsel.
Meet with multiple members of management at once to discuss and advise on claim actions in both written and verbal format.
Continue job development through training.
Maintain a high degree of confidentiality.