Casualty Claims Division Manager

NYCM Insurance•Edmeston, NY

14d•Hybrid

About The Position

The Casualty Claims Division Manager is responsible for the overall management and execution of the long-term strategic direction of the Casualty Claims area of NYCM. They direct the planning and development of the 3-5 year vision for Casualty. Along with the Business Unit Managers, the Division Manager will be responsible for developing, managing, and maintaining budgets for the staffing and other divisional expenses, business plans, and employee engagement plans. They are responsible for delivering an exceptional customer experience. The Casualty Claims Division Manager is responsible for the vision, operations, and leadership of the Division, exhibiting high level leadership skills as outlined in the NYCM Leadership Success Profile (LSP). Manage the succession planning of leadership beneath them, providing guidance, leadership, and coaching to Business Unit Managers and Supervisors where applicable. Must work collaboratively with executives and division partners to fulfill corporate objectives and strategic plans.

Requirements

Bachelor's Degree in field(s) applicable to Division/Business Unit OR 5+ years demonstrated experience in leading, coaching, and mentoring teams.
3+ years' experience and knowledge as a Supervisor in applicable field is preferred
Excellent leadership skills
Ability to motivate Business Unit Managers, Supervisors and any direct reports
Excellent interpersonal and verbal/written communication skills
Able to execute effectively, build strong teams, and lead change with courage
Loyal, genuine, passionate, and committed to the cause
Trusting, honest, transparent, and sincere
Fosters genuine relationships and connections
Inspires a shared vision
Empowers others
Excellent computer proficiency and technical aptitude
Excellent organizational and prioritization skills
Excellent attention to detail, accuracy, and ability to make accurate timely decisions

Nice To Haves

Internal leadership development programs (e.g. EEJ, LDP, etc.) completed or relevant leadership education preferred.

Responsibilities

Responsible for carrying out the corporate strategic plans (KST), long term goals, and short-term goals
Works with the Business Planning Team by providing input for decision making, obtaining and communicating feedback/challenges
Communicates why and where we are going, not how we are getting there (Business Unit Manager is responsible for the execution of the long and short term goals)
Defines and effects the direction of change (the “where” we are going)
Sets divisional goals, either themselves, or collaboratively
Develops, oversees, and manages divisional budget, business plans, and projects
Develops, cultivates, mentors, coaches, and evaluates the Business Unit Managers, Supervisors, and any other direct reports under his/her direction
Measured on results expected
Promotes and upholds the positive image of our corporate values
Actively participates in and promotes collaboration across teams