Casual Security Officer

Manitoba Liquor & Lotteries Corporation-posted 8 months ago

Winnipeg, MO

Food and Beverage Retailers

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The Casual Security Officer at Manitoba Liquor & Lotteries is responsible for the safety and general welfare of all casino employees and guests. Reporting to the Security Shift Supervisor, the officer's duties include safeguarding lives and property, maintaining order, and ensuring compliance with policies and procedures designed to protect the assets of Manitoba Liquor & Lotteries. This position also provides customer service to all players, guests, and employees.

Provide customer service by being attentive to guests needs; greet guests, open doors as required, advise of ongoing and current events and provide directions when requested.
Monitor guests entering the building, check and validate identification as required, ensure no minors are entering Casinos of Winnipeg property.
Maintain a count of incoming and outgoing traffic, as requested by senior management.
Complete visual inspection of bags and parcels permitted onto the Casino floor.
Monitor for suspicious activity such as intoxicated and excluded patrons.
Provide crowd control for opening and closing of the Casinos.
Monitor and enforce policies such as the 'no smoking area'.
Verify and sign off on table fills/credits and transport to designated areas.
Use metal detector to scan all refuse from point-of-sale (P.O.S.) throughout Casino areas.
Carry out specific searches of the Countroom area and equipment leaving the Countroom.
Provide all escorts (e.g., employees, guests, armored car personnel), as required.
Provide crowd control for entertainment and special functions.
Check locks and exterior doors to ensure protection of building and assets.
Communicate with Surveillance Room regarding escorts.
Observe and report any suspicious activity.
Maintain control of sensitive keys as designated by senior management.
Monitor delivery of slot machines, dice, monies, playing cards and other gaming equipment.
Patrol parking lots, observe and report suspicious activity such as criminal offences and abandoned children or pets in vehicles.
Respond to medical situations as required.
Encourage a climate that supports diversity.
Perform other duties as assigned.

Completion of a Grade 12 High School Diploma or G.E.D. equivalent.
Must possess and maintain a fully valid Provincial Security Guard License, which includes Criminal Record Check and Child Abuse Registry. Probationary licenses are not accepted.
A minimum of six (6) months experience in a customer service related industry and/or a security related field.
Have and maintain a valid Manitoba Class 5 driver's license.
Basic math skills.
Current certification in CPR/First Aid which may be acquired on the job.
Ability to work a variety of shifts based on the requirements of a twenty-four (24) hour per day, seven (7) day per week operation.
Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

Bilingual (French/English) language skills.
Previous experience in a security related field.
Various related security courses will be provided as required.

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