Casual Sales Ambassador - Providence

Internal Job Board•Providence, RI

1d•$16 - $16

About The Position

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program. As a Sales Ambassador at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience.

Requirements

Strong customer service and sales skills
Knowledge and interest in skincare, natural beauty and ethical business
Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends
Ability to support operations of a retail shop as needed, including but not limited to: Till and cash, visuals and inventory, soap cutting, wrapping, labeling, potting, boxing and recycling.

Nice To Haves

Experience in customer service
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross cultural collaboration and DEIB or social justice training
Fluency in Spanish, French or other languages

Responsibilities

Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day.
Building the Brand: educate our customers on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
Lead Fearlessly: Be present to support your team on the sales floor
Grow Talent: and elevate your skills and those of your team through constant learning and development
Be Real: with your needs and feedback for your leaders and adaptable to the needs of the business
Live with Purpose: build strong peer and customer relationships and stay connected to the brand values and participate in the creation of an inclusive work environment.
Policies and Procedures: ensure you are practicing company standards for time and attendance, product integrity, respectful workplace, and health and safety.
Visuals and Merchandising: take pride in a clean and beautiful work environment and follow the merchandising and design standards.
Time and Attendance: show up on time and ready to support your team, take breaks for your wellbeing, and review daily communications to stay in the know.