Barista, Queens Beans

Churchill Downs Incorporated•Terre Haute, IN

5d•Onsite

About The Position

The casual dining attendant is responsible to ensure that all guests are provided a fast, friendly quality dining experience. Duties will involve service of food and beverage items, collecting payment, cleaning and restocking in assigned venue. Each team member ensures that the outlet is clean, organized and ready for the start of service. They will follow instruction from Food and Beverage management to ensure the quality of food and excellence of service throughout their assigned shift. ESSENTIAL DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

Requirements

Maintaining interpersonal working relationship among all personnel.
All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
Ability to work effectively with others
Ability to work in fast-paced environment
Oral and written communication skills.
Willingness to work flexible hours and handle high pressure situations in an interruptive environment
Available to work when needed, including weekends, holidays, and nights.
Must have a high school diploma or equivalent preferred.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Must be able to obtain and maintain applicable licensing

Nice To Haves

Customer Service or Food & Beverage experience is preferred.

Responsibilities

Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
Present and maintain a professional appearance and attitude.
Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times.
Maintains confidentiality and security of relevant information.
Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
Other duties as assigned.

Benefits

401k Plan with company match
Employee Stock Purchase Plan (15% discount)
Health, Dental, & Vision Insurance
Flexible Spending Account
Health Savings Account
Company Paid Short-Term and Long-Term Disability Plans
Company Paid Basic-Term Life Insurance
Paid Time Off
Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
Ford Affiliate Program
Verizon
AT&T
TicketsAtWork
Skechers
Sherwin Williams
Meal Discounts
Fun Team Member Events
Company-Sponsored Volunteer Opportunities
Team Member Recognition Program
Advancement opportunities and the chance for further professional development are also available.