eReferral - Walt Disney World

Disney Worldwide ServicesLake Buena Vista, CA
10d$19

About The Position

Have you ever dreamed of being a cast member and bringing the magic of Walt Disney World ® Resort to life for its guests? This team of Walt Disney World ® Resort cast members takes pride in bringing that magic to life for our guests. From our Theme Parks and Resort Hotels to our Water Parks and Disney Springs ® Area, there are a variety of roles and opportunities for our cast members to turn dreams into reality for our guests. Apply for this posting to be considered for all four of the following guest service roles: Attractions Custodial Merchandise Quick Service Foods Pay rates start at $19.00 per hour and vary depending on the role offered. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

Requirements

  • Must be 18 years of age
  • Able to effectively work independently or as part of a team
  • Prolonged standing for 2 to 3 hours at a time
  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Receptive to special requests
  • Enthusiastic about interacting and helping guests
  • Able to make independent decisions for our guests
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • Perform all job related functions in a cordial friendly manner, committed to exceeding Guests’ expectations
  • This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays.
  • Some roles may require the ability to swim
  • Some roles may require a valid Driver's License and the ability to drive company vehicle(s)
  • Working at various heights may be required for some roles
  • Cash handling capabilities and be able to count back proper change preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Nice To Haves

  • Bilingual preferred

Responsibilities

  • Attractions cast members can work at a variety of both indoor and outdoor locations. Daily responsibilities may include greeting guests, loading and unloading attractions, operating attraction systems, delivering narrations of varying lengths and providing audience control.
  • Custodial cast members can work at a variety of both indoor and outdoor locations. Daily responsibilities may include cleaning tables, emptying trashcans, cleaning restrooms, using chemicals, heavy lifting, prolonged standing, sweeping, general area cleaning, interacting with guests and answering questions, supplying directions and providing exceptional guest service.
  • Merchandise cast members have the opportunity to work at a number of locations, both indoor and outdoor locations. Daily responsibilities may include helping guests by answering questions, providing information and assisting with special requests, operating a point-of-sale system (POS register), cash handling, stocking, inventory and light cleaning
  • Our Quick Service Food & Beverage team works in fast-paced environments at either indoor counter service or outdoor vending locations. Daily responsibilities may include taking orders, operating a point-of-sale system (POS register), cash handling, fulfilling orders, food preparation, bussing, general cleaning, stocking items and keeping inventory.
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