Grave Shift Casino Shift Manager

Flynt Management Group • Gardena, CA

68d • Onsite

About The Position

SUMMARY: The e Casino Shift Manager is responsible for overseeing the day to day operation of the casino on the Grave shift.

Requirements

• Prior Casino Gaming Supervisor experience preferred
• Knowledge of Game rules
• California Card room experience preferred.
• A High School diploma or general education degree.
• Ability to determine and shift priorities quickly
• Ability to examine issues both strategically and tactically
• Ability to carry out detailed tasks and projects with minimal direction or supervision.
• This position requires the ability to problem solve complex situations in an effective and efficient manner.
• Ability to solve practical problems and deal with a variety of variables
• Excellent oral and written communication skills
• Strong interpersonal skills and ability to build positive working relationships
• Ability to express complex concepts in a clear manner
• Ability to express ideas clearly and succinctly in letters, memos and reports
• Foreign language skills a must
• Able to read, write, and speak English
• Must be able to obtain and maintain a Gardena City Work permit
• Must be able to obtain and maintain a California Key Employee gaming license.
• Requires working in front of a computer and extended periods
• The ability to be able to stand/walk for extended periods of time
• Must be able to stand on feet for long periods of time.
• Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines with attention to detail.
• Professional appearance and demeanor
• Must be at least 21 years of age.
• Must be able to obtain, and maintain, a Gardena Police Department/City issued Casino Work Permit.
• Must be able to obtain and maintain a California Key Employee gaming license.

Responsibilities

• Acknowledge and greet customers and guests in a friendly, warm and courteous manner.
• Maintain integrity of the games.
• Oversee and supervise all Casino personnel.
• Work with Food and Beverage, Security and Cashier’s Cage to maintain the highest level of effectiveness and efficiency possible in the absence of their Department Heads.
• Maintain excellent customer relations and problem-solving skills.
• Abide by and adhere to all Human Resources and Company policies and procedures.
• Make all final gaming decisions.
• Be aware and adhere to all rules concerning Casino promotions.
• Authorize complimentary meals to players and guests and include this information in your daily manager’s report.
• Perform all other work-related duties as assigned by the Casino Shift Manager.
• Develop and coordinate ongoing training for floor personnel.
• Promote games, call and invite players from outside the Casino for Casino gaming and functions.
• Hold daily pre-shift meetings with gaming staff to ensure knowledge of new promotions, rule changes and other items pertaining to the gaming floor.
• Generate and e-mail daily shift manager’s reports with regards to incidents, call-ins, jackpot winnings, and comp’d patrons, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees