It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for team members and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies. Sweeps and removes all wrappers, broken glass, ashtrays, and debris from floor. Cleans and dusts slot machines (including areas between machines, doors, and woodwork). Removes scuffmarks and drink spills. Cleans up biohazard areas. Cleans slot chairs, polishes their bases, and then returns chairs to proper position. Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning. Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans. Ensures all equipment is returned to the department and all malfunctioning equipment is reported. Replenishes supplies when necessary. Contributes to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities. Responds to and resolves guest challenges in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties. Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies. Performs all other job -related duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed